First define the operating unit
Whether customers book by private room, by room, by billiard table, or by another unit changes the rest of the design. Start by listing the number of units, the business hours, and the customer usage flow.
Document the site conditions
Record the door lock models, the door structure, the network coverage, and the power distribution situation, and have a professional check the equipment load and the installation requirements.
Write down the exception handling procedure
Unstaffed operation still needs people on call. List the contact and the handling procedure for door-open failures, network outages, power outages, customer complaints, and cleaning.
Confirm the delivery scope
Check the software and hardware lists, the installation responsibilities, the support capabilities, the cost breakdown, and the after-sales scope item by item, so you do not compare options on the price of a single device.
Back to the knowledge hub ←