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Unstaffed Stores: Which Work Still Requires People?
Understand the limits of self-service operation and arrange the necessary on-site and remote services.
Customer service
Steps such as booking and entry can be connected through the system, but when customers have questions or run into problems, the operator needs to provide a contact and a handling procedure.
Cleaning and maintenance
Space hygiene, consumable restocking, and equipment maintenance remain routine work. Schedule the checks and the cleaning based on usage frequency.
On-site safety
The system does not replace the operator's safety duties. Access control, emergency egress, fire protection, and power distribution must be confirmed by the relevant professionals based on the site conditions.
